Read the headlines and you would conclude that the small-business sector has gone fully digital, fully AI-powered, and fully ready for whatever comes next. Read the underlying surveys and a far messier picture appears — one where the numbers contradict each other by...
Every bland brand was once a bold one. No company sets out to be forgettable; the lukewarm latte on the shelf today was, at some point, a sharp little espresso somebody believed in. The dilution happens slowly, one reasonable compromise at a time, until the thing that...
